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Excel Data Export/Import Ignoring Columns for Boolean Fileds
To accommodate the fact that the Transfer to Live utility does not move CI definitions between environments I find myself in the position of having to manually perform an export and import of the CI...
View ArticleImporting Data Into Process Level to Create new Incident/Problems/Changes.
Good Afternoon, Does anyone know if LANDesk Service Desk can create processes for incident/problem or change from data imported from other sources, specifically Excel. We have a monthly spreadsheet we...
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Creating IPCs via a Data Import
Dear All I'm looking into creating requests for existing users of systems so that I can put them into a Subscribed Status for the system that they have access to. I'm working with Imports first as this...
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Information on Creating a Data Connection to SQL DB
Does anyone have any information on how to set up a Data Connection to a SQL database?
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Linking Imported Assets to End Users
Hello Guys, We have two systems that import information about our Assets. The system I'm using is AuditWizard in this case and I'm having issues with linking my assets to my end users. I have a table...
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error when building a new data connection to Certero Database
Hi, When creating a new data connection to the SQL database I get as far as selecting the table from the list in the dropdown but then there is no Available attributes.On checking the Database there is...
View ArticleImporting Users from AD into Service Desk for the very first time
Hi, we're trying to import users/analysts on our own from Active Directory into Service Desk for the very first time. I have been going over all of the available documents on here as well as what we...
View ArticlePrintout of Source/Target mapping attributes (and possibly mappings)
Anyone know how to get a print out of the mapping attributes?
View ArticleHow do I configure Service Desk to connect to Two LDMS Cores
We decided to build a new LANDesk Management Suite Core because the old Core has been experiencing some problems lately. We plan to run the core Cores parallel during the testing phase before dropping...
View ArticleProvider: SQLOLEDB. Database: LDMS90. Test Connection Failed.
To ensure correctness, we carefully checked the spelling of the fully qualified name entered on the Server (Data Source) Property.To confirm that the Service Desk Server, LANDesk Database Server and...
View ArticleCannot delete the Connection Type from Data connection in LDMS connector
Hello,I am working with our Test LANDesk Service Desk with a Database named "LDSD" (which is an exact copy of the production database).I am trying to delete a Connection Type from a Data connection in...
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Test Data import maping time out
Hello, When Im trying to test import mapping in console I just waiting and nothing happend till error:I tried this solution:Getting Time Out Errors when running Import of SLA RulesBut nothing happend....
View ArticleOpenLDAP support?
Our enterprise directory is built on OpenLDAP. I can't seem to get a working LDAP connection. Is anyone else using it? We have a workaround as AD gets a feed from this directory, but attributes we need...
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Name of TPS class in Data connections is to long
Hello, How can i workaround that issue? I need that table in my data connections. Regards
View ArticleQuery design help - is there a way to combine attribute from two objects?
When designing a new query, is there a way to combine attributes from two objects in one query? If I try to add an attribute from a different object, it puts it under 'preview' rather than in the...
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Table name lenght.
Hello, Is there any chance to change/extend the Table name? I have some views that the name is to long for landesk.Or only change view name could help with that? Regards
View ArticleImport line breaks within cells from excel
Currently we are migrating our old Knowledge Database to ServiceDesk using an export to a excel spreadsheet and importing this into SD.All works well except the line breaks within the cells. The...
View ArticleHow to exclude the Pcs and unwanted attributes from being imported to Service...
What is the best way to exclude the computers and unwanted attributes from being imported to landesk service desk?
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Importing a user's SID from Active Directory
Has anyone been able to successfully import a user's SID from Active Directory? I don't see it as an available attribute within my existing Active Directory connection.
View Articleimport drive free space from management suite
Along with other informations I need to import from Management Suite the free disk space for workstations; using the data import mapping from LANDES LDMS attributes I have used three different...
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